DENON produces high-quality products, however should it become apparent that your DENON product exhibits a defect please contact the dealer from whom you purchased the product from. DENON issues its manufacturer's warranty extending to 2 years through an authorised dealer. Your dealer is responsible for fulfilling the warranty and is also your point of contact.
Throughout this warranty period you are exempt from any repair costs for the repair of your DENON product. Any further claims, except for the repair costs, are excluded. Should, however, it become apparent that the product has been rendered defective as a result of improper use, adverse external influence or as a result of an unauthorised modification (both hardware- and software-related), then the repair costs shall not be covered by the manufacturer's warranty.
The warranty period will commence upon the date of sale of the product to the end user. A purchase receipt must be submitted as proof of this and handed over to your dealer. Preferably you should deliver your defective product to your dealer in its original protective packaging.
To be sure of the DENON manufacturer's warranty, we recommend that you consult our dealer locator prior to making your purchase. This will ensure that they are an authorised DENON dealer. Unauthorised dealers are excluded from the DENON manufacturer's warranty.
If the product is covered by an extended warranty, please contact the reseller who offered the extended warranty (usually the point of sale where the product was purchased).
For products with a defect for which the DENON manufacturer's warranty has expired, we recommend contacting your dealer or one of our authorised service partners directly.